Shipping policy

At FLAREAL, we aim to provide clear and transparent delivery information for every order.

Order Processing

Orders are normally processed within 2 working days after successful payment and order confirmation.

Standard Delivery

Our standard delivery time is:

3–5 working days after dispatch.

Including the normal handling period of up to 2 working days, customers should generally allow approximately 5–7 working days from placing an order.

Delivery times are estimates and are not guaranteed delivery dates.

Dispatch Confirmation

Once your order has been dispatched, available dispatch and tracking information will be provided.

Where tracking is available, customers can use the tracking information provided to monitor delivery.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If you realise your delivery information is incorrect, please contact us as soon as possible.

Email: contact@flareal.shop
Phone: +44 7463 556587

We will make reasonable efforts to assist with address corrections, although changes cannot always be guaranteed once an order has been processed or dispatched.

Delivery Delays

Occasional delays may occur due to circumstances outside our reasonable control, including carrier delays, severe weather, public holidays or other unforeseen circumstances.

If your order has not arrived within the expected delivery period, please contact us so we can investigate.

Tracking

Where tracking is available, tracking information will be provided after dispatch.

Customers can also use our Track Your Order page where available.

Contact

FLAREAL
34 Derwent Rd
Malton YO17 6YB
United Kingdom